Privacy at Media
Privacy Policy
This policy explains how Media handles information submitted through our marketing website, account features, and lead-generation forms.
Effective date:
Information we collect
Contact and lead information
When you submit a marketing or lead form, we may collect your name, email address, company, phone number, requested service, budget range, and the message you provide. If you are signed in, the submission may also be associated with your account.
Account information
When you create an account, we collect your name, email address, and password. Passwords are protected using a one-way password hash and are not stored as readable text. We also maintain your account role and basic account timestamps needed to provide the service.
Session and technical information
We use a secure session cookie to keep you signed in and protect access to account features. Our systems may also process standard technical information sent with web requests, such as an IP address, browser details, request time, and error information, for security, reliability, and troubleshooting.
How we use information
We use collected information to:
- Respond to inquiries and requested marketing services.
- Evaluate lead needs, prepare recommendations, and follow up on potential engagements.
- Create, authenticate, and maintain user accounts.
- Provide account holders with access to their submitted leads.
- Allow authorized administrators to manage lead status and customer communications.
- Protect the website, accounts, and API from misuse, fraud, and unauthorized access.
- Diagnose technical issues and improve the reliability and effectiveness of our services.
- Meet applicable legal and regulatory obligations.
Media does not sell personal information. We disclose information only when necessary to operate the service, work with service providers acting on our behalf, protect legal rights and safety, comply with lawful requests, or complete a business transaction subject to appropriate safeguards.
Data retention
We retain account information while an account remains active and for a reasonable period afterward when needed for security, recordkeeping, dispute resolution, or legal compliance. Lead and contact submissions are retained for as long as reasonably necessary to respond, manage a potential or active business relationship, measure service outcomes, and satisfy applicable obligations.
Authentication sessions have expiration periods and expired session records are eligible for deletion. Backup copies and system records may remain for a limited period before being securely overwritten or removed.
How we protect information
We use administrative and technical safeguards designed to protect personal information. These measures include encrypted network connections, password hashing, restricted administrative access, secure session controls, parameterized database queries, and role-based access to lead records.
No internet transmission or storage system can be guaranteed to be completely secure. You should use a strong, unique password, protect access to your device, and sign out when using a shared computer.
Your choices and privacy requests
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to object to or restrict certain uses. We may need to verify your identity before completing a request. Some information may be retained when required by law or for legitimate security, fraud-prevention, and recordkeeping needs.
You can avoid submitting optional lead-form fields and can sign out at any time. If you no longer want us to follow up about a lead, contact us using the method below.
Children's privacy
This website is intended for businesses and adults seeking marketing services. It is not directed to children, and we do not knowingly collect personal information from children through the service.
Changes to this policy
We may update this policy as our services, practices, or legal obligations change. The effective date at the top of this page indicates when the current version took effect. Material changes will be presented through an appropriate notice on the website.
Contact us
To ask a privacy question or submit a request concerning your information, use the contact form on the Media marketing site. Include enough detail for us to understand the request, but do not send passwords or other sensitive credentials.